Sanding a bobbin

Open Positions

Sales and Customer Care Specialist


Starting: $19-$22

Full time: 40 hr./week

The Sales and Customer Care Specialist is an integral part of the sales and customer service team. Duties include sales support, greeting visitors, assisting customers over the phone, email, or in the person. Record-keeping, order entry, correspondence, and special research projects are other components of this position.

Strong interpersonal skills, including friendliness, a desire to help others, and enjoying working as a team member, are important to finding fulfilment in this position. A keen eye for detail, strong written and verbal communication skills, excellent keyboard skills, and proficiency with office equipment and Microsoft Office Suite are a must.

This position requires meticulous organizational skills and the ability to juggle multiple tasks in a fast-paced office. Knowledge of and enthusiasm for spinning and weaving is important to assisting customers and job satisfaction.

Required skills:

  • Microsoft Office Suite
  • Clear and accurate communication
  • Excellent business writing skills
  • Ability to operate office equipment
  • Organized with an attention to detail
  • Knowledge and enthusiasm for spinning and weaving

Good to have:

  • Database management
  • Creative problem-solving ability
  • Patience and empathy
  • Attentiveness
  • Persuasive
  • Good listening skill
  • Positive language use

Benefits include:  PTO, health insurance, 401K.

Schacht Spindle Company is a premier manufacturer of handweaving and spinning equipment. Founded in 1969, the company values integrity, strives for excellence, is solution oriented and collaborative.

Location: Boulder, Colorado This is an on-site position.

We're Proud of What We Do

Schacht Spindle Company crafts weaving looms and spinning equipment that are sought after by creators and fiber artisans from around the world.  For over 50 years, we’ve been constantly growing, refining, and innovating to produce products that work so well and last so long that our customers become devoted fans. We’re very proud to work here.

Room to Grow

As a successful but small company, we have a lot of opportunity for people who want to develop new competencies and accept new challenges.  Under our roof here in Boulder, Colorado, we manufacture, assemble, design, ship, manage, and market our products.  We work with our hands and we work with our heads, using everything from basic hand tools to sophisticated computerized machines and online platforms in the cloud.

You will refine existing skills and learn new ones when you join the team at Schacht.

Looking After Our Team

Living and working in Colorado is about finding balance.  It’s important to make a living wage, stay healthy, and be able to enjoy your life outside of work.

Schacht provides competitive wages, health and retirement benefits, dental reimbursement, life insurance, paid vacation/time off, and short work days on Friday to get to where you need to go before everyone else.

From coffee in the break room and staff vegetable garden plots to employee discounts on our products, there are also other perks that make life better when you work here.

squaring a loom shaft