If you purchase a Schacht Spindle Company product that is defective, please contact our Customer Service department.

Our specialists will determine how we can best make the situation right, as quickly as possible and with minimal inconvenience to you, the customer.

If you purchase a Schacht Spindle Company product without defects and decide that you want to return the product, we will accept returns of items in resellable condition.

Before you return an item:

• To expedite your refund, please request a return authorization from us by emailing info@schachtspindle.com. 
• You must include the reason why you wish to return the product. 

Product Return Terms:

• For returns within 30 days of purchase, ship the product back to us at your cost. We will fully refund the purchase price.
• For returns after 30 days of purchase, ship the product back to us at your cost. We will refund the purchase price minus a restocking fee of 10% or $10, whichever is greater.
• For special order items, there is no refund.

Schacht Spindle Company does not offer refunds on used products. Please see this page for more information.

Your new Schacht Spindle Company product is warranted, to the original consumer purchaser, by Schacht Spindle Company, Inc., to be free of defects in material and workmanship. Schacht Spindle Company’s obligation under this Warranty shall be limited to the repair or replacement of any part or parts which may prove defective within two (2) years following the date of original new purchase by the consumer, and which Schacht Spindle Company’s examination shall disclose to our satisfaction to be thus defective.

If a problem with this Schacht Spindle Company product develops during the warranty period, first contact the Schacht Spindle Company dealer from whom you made the purchase. If you need further assistance, please contact our Customer Service Department at Schacht Spindle Company. At our option, it may be required that the product be returned to our factory freight prepaid for inspection and repair and/or replacement.

This Warranty covers normal consumer use and does not cover damage which occurs in shipment or damage which results from alteration, accident, misuse, abuse, or neglect.

This Warranty gives you specific legal rights, and you may also have other rights which vary from state to state.

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