Product Support

Schacht products are designed to give lifetimes of service. This page provides resources to help you keep your spinning and weaving equipment operating like new. If you are having an issue requiring our involvement, please fill in the following form fields and submit your query to us at the end of this page.

What kind of support do you need?*

Which Schacht Loom do you have?*

What Schacht Spinning Wheel do you have?*

What is the Serial Number?*

Matchless Spinning Wheel: The serial number is on the back of the wheel, on a small, rectangular piece of wood that protrudes slightly. The serial number on a Matchless is the date of assembly (mmddyy.) Example: DT102407 2 = a double treadle wheel built on October 24, 2007, the second wheel built that day. Single Treadle wheels only have the date and sequence number, no letters.

Ladybug Spinning Wheel: The serial number is on the back of the wheel, on a protruding oval piece of wood. The serial number on a Ladybug is the date of assembly (mmddyy.) Example: LB011408 171 = Ladybug spinning wheel built on January 14, 2008. 171 is the ID number. Sidekick Spinning Wheel: The serial number is on the underside of the right treadle.

The serial number on a Sidekick is the date of assembly (mmyy.) Example: SK 1111 1645 = is a Sidekick spinning wheel built in November 2011. 645 is the ID number.

Schacht-Reeves Spinning Wheel: The serial number is on the brass name plate on the side of the base. To inquire about your SR serial number, contact us. A more detailed serial number history will be available soon.

Flatiron Spinning Wheel: The serial number is on the back of the front maiden. The serial number on a Flatiron is the date of assembly (mmddyy.) Example: FI103117 = Flatiron Spinning Wheel built on October 31st, 2017.

Serial numbers are pressed into the wood and can be hard to see. A flashlight held to the side and shining across the numbers (not directly on them) will help.

Wolf Pup and Wolf Pup LT: The serial number can be found on the top side of the cross piece underneath the harnesses, to the left.

The serial number is the date of assembly (mmddyy.)

Ex: 122214-WPLT-1 = 1st Wolf Pup LT assembled on 12/22/2014.

Serial numbers are pressed into the wood and can be hard to see. A flashlight held to the side and shining across the numbers (not directly on them) will help.

Wolf Pup and Wolf Pup LT: The serial number can be found on the top side of the cross piece underneath the harnesses, to the left.

The serial number is the date of assembly (mmddyy.)

Ex: 122214-WPLT-1 = 1st Wolf Pup LT assembled on 12/22/2014.

Serial numbers are pressed into the wood and can be hard to see. A flashlight held to the side and shining across the numbers (not directly on them) will help.

Wolf Pup and Wolf Pup LT: The serial number can be found on the top side of the cross piece underneath the harnesses, to the left.

The serial number is the date of assembly (mmddyy.)

Ex: 122214-WPLT-1 = 1st Wolf Pup LT assembled on 12/22/2014.

Baby Wolf Loom: The serial number can be found underneath the Schacht Logo on the cross piece under the harnesses at the front of the loom. On older looms. the serial number may be on the castle side. If you added a high castle tray, you may need to remove the tray to find the serial number. 4Now-4Later Looms are numbered in the 4- series. After 1987, the serial number is the date of assembly (mmddyy.)

-C = Cherry

-W = Walnut

Mighty Wolf: The serial number can be found underneath the Schacht logo on the cross piece under the harnesses at the front of the loom.

4Now-4Later looms are numbered in the 4- series.

After September 1987, the serial number is the date of assembly (mmddyy.)

-C = Cherry

-W = Walnut

Standard Floor Loom: The serial number can be found in the middle of the cross piece under the harnesses at the front of the loom. On older looms, the serial number may be on the castle side.

After September 1987, the serial number is the date of assembly (mmddyy.)

FL4 - FL8 = 4 or 8 harnesses

FL4-4 = 4Now-4Later

HC or LC = High Castle or Low Castle

-C = Cherry wood

Up to 4-1256, there are 36" and 42" weaving width floor looms. After 4-1256 there are 36" and 45" widths.