Frequently Asked Questions

Search our knowledge base for answers. Click on a tab below, then narrow your search by choosing from the list of tags.

My new Schacht product arrived with broken parts or parts missing—how can I get replacements?

If you bought your product on this website and it arrived with broken parts, contact Customer Service. If you purchased from a Schacht dealer, contact them...

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My used Schacht product has broken parts or parts missing—how can I get replacements?

If you buy a used Schacht product, we may be able to help you get it into working condition. Our Customer Service specialists can help...

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How do I register my Schacht product?

You can register any Schacht product by filling out this form online. (We do not sell customer information.) If you purchased a Schacht spinning wheel,...

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How can I get a Schacht catalog?

Our most recent print catalog came out for the 50th anniversary in 2019. You can view it online. You can find product information on this...

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Where can I find product information on this website?

All products and parts that we currently sell have a product page. If that item has a product manual, it's linked on that page. Go...

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